Visit Konjic d.o.o., address Donje polje do broja 1, 88400 Konjic, B&H takes the protection of its customers’ and prospective customers’ personal data very seriously – and notify you here of the modality of our handling of individual-related data. The following Privacy & Cookie Policy will provide you with information about the personal information that is being collected, processed and used.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you navigating through our website and the choices you have associated with that data.


The Data We Collect

Personal information you voluntarily provide

Personal information is information that specifically identifies an individual, such as your name, email address, telephone number and country.

We only collect personal information from you when you:

Make a reservation through our website

Contact us through our contact and application forms

Subscribe to our Newsletter

Contact us directly through our email forms

None of your supplied data will be stored on this website, sold or passed to any of the third party data processors, but it will be processed confidentially.


Non-personal information we collect

When you use our website, we may use technologies like Google Analytics, Mailchimp or other third party tools to collect information about your visit to our website. In an essence, these tools provide us with the information on how you interact with our Website or Newsletter campaigns.


Cookie Policy

We use cookies on our website. These are small text files stored on your computer. We use both permanent cookies and session cookies so that we can offer you the best service possible.

The data saved in the cookies make the use of our services as comfortable as possible for you, not only for your current use of the respective service but also beyond it. If you don’t want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser.


Why We Use Your Data

Visit Konjic d.o.o. processes your personal data primarily to deliver our services to you and to run, maintain and develop its business.

If you contact our customer service, we will use the information provided by you to answer your questions or solve your complaint. In order to ensure that our services are in line with your needs, these data can be used for things like customer satisfaction surveys.

Visit Konjic d.o.o. processes your personal data to contact you regarding our services and to inform you of changes to our services and products. Your data is also used for research and analysis, so as to improve our services and our website. We may also use your data entered on our website in certain cases to send information by e-mail about other services, provided that you have given us consent to that.

Visit Konjic d.o.o. processes your personal data to perform our contractual obligations towards you and to comply with legal obligations. Furthermore, we process your personal data to pursue our legitimate interest to maintain and develop our businesses.


Data Breach

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


Changes to our Privacy & Cookie Policy

This privacy policy may be subject to change from time to time, in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.



Privredno društvo „Visit Konjic“ d.o.o., Donje polje do broja 1, 88400, Konjic, Bosnia and Herzegovina